Everything you need to know about working with us
Always a pre-production sample before mass production; Always final Inspection before shipment.
Yes, of course. To provide the new samples for quality check and designing reference. Making sample need less than 30 days. It takes about 4-6 days to your country by DHL/UPS.
OK, no problem. But the quantity of each model should not be less than MOQ.
We have quality proved, such as CE, EN, ISO. Quality is priority. People always attach great importance to quality control in welding, painting, packing and loading. Every product will be fully assembled and carefully tested before it's packed for shipment.
We offer different warranty time for different products. Please contact with us for detailed warranty terms.
For first-time clients,We typically request 30% deposit by T/T, balance against copy of Bill of Lading.
Yes, we offer full OEM/ODM services. Please provide your artwork, specifications, and target packaging details.
Yes, we comply with REACH, CE standards for relevant products. We can provide test reports from accredited labs upon request.
We take quality issues seriously. In case of defect, we’ll investigate immediately and offer a solution — either replacement, partial refund, or credit against next order, depending on the situation.”
We ship from Shanghai/Ningbo port. Yes, you can use your own freight forwarder. Just provide their contact details and we’ll coordinate shipment accordingly
Our team is ready to help. Get in touch and we'll respond within 24 hours.
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